Participation in our bonus system is free and non-binding. Any customer who registers in the Ragman online shop and creates a customer account can participate in the bonus system. We cannot credit bonus points to customers who do not create a customer account.
Accumulated points are automatically booked in your points account. Each customer can voluntarily decide whether to redeem, not redeem or continue to collect the points collected.
Information about the bonus point balance
In the customer account under "My Account", customers can view their bonus point balance at any time after logging in with their personal data.
Calculation, crediting and redeeming the bonus points
Registered customers receive a bonus point for every purchase made per euro, which is credited to the customer account after payment has been made.
There are no points on already reduced merchandise or when a voucher code is applied.The bonus points are credited as follows.
1 € = 1 point
120 pts = 3%
200 pts = 5%
300 pts = 10%
500 pts = 15%
The shipping costs are not included in the calculation of the bonus points.
check your score regularly. If, for example, 120 points are reached,
you can generate a shopping voucher * of over 3%. You can redeem your
voucher with your next purchase in the RAGMAN online shop.
Alternatively, you can continue to collect your points. If you have 400
pts. You can generate a code over 10%. The remaining 100 pts remain. *
The voucher code cannot be combined with other vouchers. The voucher is
valid once within 60 days.
Ragman reserves the right to deduct the points from returns
Conclusion of the bonus system
Ragman reserves the right to terminate the bonus system at any time or to replace it with another system.
Modification of the Bonussystems
Ragman Textilhandel GmbH reserves the right to make changes or additions to the conditions of participation or the described processes of the bonus system at any time. Claims for damages by participants against Ragman Textilhandel GmbH due to country-specific changes are excluded. Additions or changes to these conditions of participation will be announced by publication on the website.
Participation in the bonus system can be terminated at any time by deleting the account holder at Ragman Textilhandel GmbH. As a result, the points account expires and the customer account automatically. To participate in the bonus system again, the participant must register again in the shop and create a customer account. Ragman Textilhandel GmbH reserves the right to exclude a customer account from the bonus system if there is an important reason.
Ragman customer service:
Mon. - Fri.: 8:00 - 16:00
We cannot accept telephone orders on Mondays. Thank you for your understanding.
Klarna customer service:
Mon. - Fri.: 8:00 - 17:00,
Phone: +49 221-669 50110
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